From May 17th to 19th, the China Hospital Information Network Conference (CHIMA 2024) was successfully held at the Nanjing International Exhibition Center.
With the theme of "Deepening Application, Integrating Innovation, and Empowering High-Quality Hospital Development with Information Technology", the conference focused on the planning and construction of hospital information security. It invited industry experts to jointly discuss cutting-edge technologies and practical experiences.
The exhibition site was bustling with activity. Customers, exhibitors, and visitors from all over the country shuttled between booths, using the exhibition as a communication platform to expand into broader markets.
As an Asian enterprise dedicated to providing professional and efficient information technology services, IT operation and maintenance (O&M) services, and O&M management solutions, Fwone attended the exhibition with its one-stop O&M solutions and integrated O&M monitoring solutions. It focused on medical digital intelligence to drive high-quality development!
Fwone’s booth attracted significant attention. Its exhibited products garnered widespread interest, drawing numerous customers and partners to inquire enthusiastically. Visitors stopped to learn about and experience the excellent performance of the products, conducting on-site discussions and exchanges.
Fwone’s integrated O&M monitoring solution covers the entire IT O&M architecture, O&M management models, and methods. Combining frontline experience from multiple industries, it provides comprehensive O&M ecosystem services. With configuration as the core and monitoring alerts as the driver, it builds an integrated and automated O&M system to advance the digitalization and intelligence of hospitals.
One product, two core modules, and eight key links enable the complete connection of the chain from monitoring to CMDB (Configuration Management Database).
Monitors multiple protocols comprehensively, covering both Xinchuang (domestically developed) and non-Xinchuang hardware/software.
Supports dozens of protocols and enables one-click integration of genetic technology devices.
Implements flexible alert notifications, builds a sustainable knowledge base, and generates diverse reports.
Features intelligent business topology to automatically generate topology diagrams.
Achieves centralized and orderly management of CMDB models, manages resource instances, and generates resource topology.
Builds a data center room management system to help administrators quickly understand and manage the room.
Conducts compliance checks and sends notifications for non-compliant data.
Provides two perspectives: resource monitoring and configuration.
Supports viewing associated assets on the alert details page, real-time monitoring of asset status, and synchronization of monitoring indicators with CIs (Configuration Items).
Fwone’s digital intelligence management system is an IT O&M service system centered on ITSM (IT Service Management). It includes O&M management, asset management, project management, knowledge management, visitor registration, on-duty scheduling, remote assistance, intelligent customer service, and emergency command center. This system improves the IT operation efficiency of hospitals and continuously empowers their digital transformation.
The ITSM system has wide-ranging applications in the medical industry, covering key areas of hospital operations—including fault management and response, problem management and prevention, change and configuration management, asset management, and security and compliance management. Its goal is to enhance the operational efficiency, service quality, and management level of medical institutions.
By implementing the ITSM system, hospitals can better manage and optimize their IT resources and processes, providing more efficient and safer medical services to patients.
Fwone’s proactive O&M solution is more than just software application. Based on proactivity, it is a new-type O&M solution centered on service delivery.
Proactive O&M achieves four core goals: "Measurable, Visible, Controllable, and Self-Healing".
Optimizes O&M management processes to improve enterprise efficiency and empower O&M management businesses.
Leverages big data analysis and O&M capabilities to help enterprises tap into the value of IT data, providing data support for employee performance evaluation, O&M service quality improvement, and major corporate decisions.
Fwone provides professional team support. The services adopt effective methods and measures to ensure safe and efficient operation and sustainable expansion of the system.
Fwone has conducted in-depth research on the medical industry and developed comprehensive medical digital products. These include a hospital quality control management system, risk assessment and early warning system, adverse event management platform, and lean management platform. These products help hospitals build management systems based on next-generation information technology, create data-driven quality control management systems, meet diverse needs of informatization construction and hospital management, and support the construction of smart hospitals.
The quality control management system is built around the concept of "comprehensive quality management". Each system operates independently while supporting one another. Through the data layer, it realizes platform access, data collection, control, and protocol conversion, achieving integrated unification and comprehensive quality control management.
Fwone conducts in-depth research on smart healthcare construction and continuously explores new models for hospital development. Currently, it has 9 operation centers, serves over 1,000 customers, has 22 years of O&M management experience, and 12 years of product R&D and practical experience. In the future, Fwone will continue to innovate applications, continuously empower hospitals’ digital transformation, support smart healthcare construction, and promote high-quality development.
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